We've chosen to just specify that passwords be longer.
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With the full move to the new login system, all accounts will now need to comply with this standard.
#Trove free codes 2016 password#
Since July last year, new Trove account holders have been asked to create a password at least 14 characters long. Your inbox is not full and you are still able to receive incoming email.Ĭhecked all of the above and still don't have an email from us? Contact the Trove Support team, so they can investigate further.The email has not gone to your spam/junk mail folder.If you have more than one email address, you checked the email address your Trove account is associated with.You entered your username on the Reset Password screen, not your email address.If you don't receive an email from us within about 15 minutes, please check: Not getting a password reset email?Īfter entering your username on the Reset Password screen, we'll send instructions to the email account associated with that username. If you want to keep using multiple accounts, you will need to reset the password for each username/email address combination. Some people have more than one username for a single email address. If you received an email from us about the Trove account move, it will have been addressed to at least one of your usernames in the first line of the email text. After the move to the new login system on 15 April, if you can’t remember your username, you will have to contact Trove Support at /contact-trove-support for assistance.Your username is also displayed in the top right corner of Trove pages when you're logged in. Your username is what you use to login to your Trove account, along with your password.This is because you can create multiple accounts in Trove with the same email address. To re-set your password, we will ask for your username, not your email address. If you try to enter your username and old password after April 15, you won’t be able to log in and will see reminder text on the screen about the need to reset your password. Your new password must be at least 14 characters long – we recommend using a short sentence, or four words you can remember easily. Follow the prompts in the email to reset your password.You may also have to pass a short CAPTCHA test. Enter your username and click the Reset Password button to have a password reset link emailed to you.Select the Forgot/Reset password link on the next screen.
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How to reset your password on or after April 15 When you next log in to your Trove account after this time, you will need to reset your password. 12pm AEST: When the move is complete, the notification banner will be removed from Trove, the login screen will be available again and we will also post a notice on Trove's Twitter and Facebook pages. There will be a notification banner on Trove pages advising that login is unavailable.
You will still be able to search, browse and read on Trove.
You’ll need to reset your password the next time you log in. Trove is moving all user accounts to a new login system on Thursday, 15 April, 2021. This move will not change how you search, browse or use Trove, or any part of Trove’s design. **If you have been redirected here from the Login or Sign Up pages on Trove, it's because those pages are currently unavailable. Trove accounts - reset your password after 15 April, 2021
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